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ISO 9001

We bring you all what you need to know, to be able to comply with the qulaity management standard ISO9001. 

  • Quality Managers

  • Management System Responsibles

  • Management System Consultants

  • Founders & Small Business Owners

  • Learn How

    What is ISO 9001?

    ISO 9001 is an internationally recognized standard for quality management systems (QMS). It outlines the criteria that a company or organization needs to meet to demonstrate its ability to consistently provide products and services that meet customer and regulatory requirements. ISO 9001 is not industry-specific; it can be applied to any organization, regardless of its size or the nature of its products or services.

      How to comply with ISO 9001? 

      To comply with ISO 9001, you need to establish a documented quality management system (QMS) that aligns with the standard's requirements. You should also implement processes that ensure consistent product/service quality and meet customer expectations. You need to also monitor, evaluate, and improve the QMS through internal audits, management reviews, and corrective actions regularly.

      How to build a Quality Management System?

      To build a quality management system (QMS) you need to identify key processes and quality objectives. Then you eed to develop simple documented procedures for each process. Finally, you need to implement regular checks, reviews, and improvements.

      What if you are a small business and have no-one for this?

      If you are a small business without dedicated personnel for building a quality management system (QMS), you may consider seeking external assistance from consultants or experts, which of course costs money. You may also utilize online resources and templates tailored to small businesses, which is not guaranteed to give you what you need for certification. But there is a different way. You can get your digital assistant to write all that management system documentation for you.

    What is EU's Corporate Sustainability Due Diligence Directive (CSDDD)?

    The EU's proposed Corporate Sustainability Due Diligence Directive (CSDDD) is aimed to emphasize more significant corporate responsibility, improve due diligence standards and corporate governance in sustainability domains including human rights, and help stakeholders with their rights to access remedies.

    For citizens
  • Better protection of human rights, including labour rights.

  • Healthier environment for present and future generations.

  • Increased trust in businesses.

  • More transparency enabling informed choices.

  • Better access to justice for victims.

  • For companies
  • Harmonised legal framework in the EU, creating legal certainty and level playing field.

  • Greater customer trust and employees’ commitment.

  • Better awareness of companies’ negative environmental and human rights impacts.

  • Better risk management and adaptability.

  • Increased attractiveness for talent, sustainability-oriented investors and public procurers.

  • Higher attention to innovation.

  • Better access to finance.

  • For developing countries
  • Better protection of human rights and the environment.

  • Increased stakeholder awareness on key sustainability issues.

  • Sustainable investment.

  • Improved sustainability-related practices.

  • Increased take-up of international standards.

  • Improved living conditions for people.

  • When is EU Due Diligence Directive Coming?

    On 23 February 2022, the European Commission adopted a proposal for a Directive on corporate sustainability due diligence. The aim is to foster sustainable and responsible corporate behaviour and to anchor human rights and environmental considerations in companies’ operations and corporate governance. The new rules will ensure that businesses address adverse impacts of their actions, including in their value chains inside and outside Europe. The proposal will go to the European Parliament and the Council for approval. Once adopted, Member States will have two years to transpose the Directive into national law and communicate the relevant texts to the Commission.

    What does EU Due Diligence Directive mean for you and your business?

    This Directive establishes a corporate due diligence duty. The core elements of this duty are identifying, bringing to an end, preventing, mitigating and accounting for negative human rights and environmental impacts in the company’s own operations, their subsidiaries and their value chains. In addition, certain large companies need to have a plan to ensure that their business strategy is compatible with limiting global warming to 1.5 °C in line with the Paris Agreement. Directors are incentivised to contribute to sustainability and climate change mitigation goals. The Directive also introduces duties for the directors of the EU companies covered. These duties include setting up and overseeing the implementation of the due diligence processes and integrating due diligence into the corporate strategy. In addition, when fulfilling their duty to act in the best interest of the company, directors must take into account the human rights, climate change and environmental consequences of their decisions. Here are the topics which could be impacting your compliance to CSDDD:

    Climate Change

    Climate change domains including Energy & emissions, Risks & Adaptation, Technology and Government responses are among the key topics.   
              

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    Human Rights

    Human rights subjects include Community relations, land & property, UN Declaration rights, Child labour, forced labour, and modern slavery.
            

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    Foundations

    To have a solid foundation, Corporate structure & responsible tax, Stakeholders, and Management systems are among key topics to attend.
              

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    Natural Resources

    Use and management of Natural resource, Biodiversity and Ecosystems are among the key topics in this domain.


        

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    Health, Safety & Security

    Health and safety at work, Geopolitics, Conflict and crime, and Product Compliance are key topics in this domain.

         

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    Business Ethics

    Business ethics is about Business partners, Fraud, corruption, Competition, Data privacy, Sanctions, Trade and Anti Money Laundering (AML).

          

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    Ambient Environment

    Ambient environment includes topics such as Air and water, Waste and contamination.
            

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    Working Together

    Wages and hours, Freedom of association, Non-discrimination, are core in this area.

        

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    Reporting

    Mandatory reporting, Voluntary disclosures, Trustworthy communications.
                

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    Please register here, should you want to know more.

    Compliance AI

    Use our step-by-step guide, then ask Compliance AI to write the structure of
    your management system documentation, and all the procedures and work instructions you need.
    Ask also any other question you may have about the ISO 9001 from our AI Assistant.

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    CSDDD News

    Firms to tackle impact on human rights and environment

    The Legal Affairs Committee of EU Parliment agreed on 25 Apr 2023 on new rules to integrate human rights and environmental impact into companies’ governance.

    European Parliament may bring financial sector to CSDDD

    A draft report adopted by JURI indicates the European Parliament may move to bring the financial sector within the scope of the Corporate Sustainability Due Diligence Directive (CSDDD).

    More effective human rights & environment

    protection

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